I've played at wild casino for years. I've never had a bad experience. The free spins and bonuses are frequent. The game selection is incomparable to other casinos. I can't speak on the customer service because I've never needed to use them, which I think says a lot about in itself.
4278 people found this review useful
First and foremost; All their 5 star ratings are fake and paid. This casino is far from a 5 star experience. Once you win and they know you have a pending withdrawal, they will request the most weird documents in order to “verify yourself”. Of course, in the meantime they hope that you lose your winnings.For some reason, the so called “verification department” takes up to 72 to review a document, and sometimes even 96 hours. In my case, it has been 100+ hours (i stopped counting, 1 full week), even though the promised me, that deadline would be today. Surprise, surprise - it wasn’t. Useless. Disgraceful.The customer support is unprofessional, arrogant and useless and when informing that legal action will be taking towards their site, they threaten to close your whole account. Also, they claim to have “Special Conditions” for certain bets, that somehow goes AGAINST their ordinary Terms and conditions, so be aware when sportsbetting. All outcomes will always turn out in their favour. It’s disgusting.I have been playing for 10 years now, and even the most sketchy and dodgy site haven’t treated me this bad, hence why I also have to make this review. Please STAY AWAY, trust me!!!So, everyone, please listen to MY review and not the paid bots. This casino will literally drain either your wallet or your time (worst case, both) and they are ruthless doing so. STAY AWAY, for god’s sakeIMPORTANT INFORMATION: If anyone else struggle with the service from this site, reach out to a lawyer and contact MEIC (Ministerio de Economía, Industria y Comercio), as they are based in Costa Rica and they can help you with regulating, and possible and finally punishing Betgem.io for their behavior.
1485 people found this review useful
I connected with metamask. I transferred usdt from my wallet. I did this for a few months. I've never won. Then after my transfer I won some at the casino. I submitted a withdrawal request for a certain amount. I have not received a healthy response to any e-mail I sent for 10 days. And as a result, my money is still neither in my account on the site nor in my wallet.
0990 people found this review useful
Hello i like this Casino is simply , Have too much promotions Ánd bonus. Very good game and work . Thank you
6212 people found this review useful